How to Pre-Enroll for the New Cameroon National Identity Card: Step-by-Step Guide

  Obtaining a National Identity Card (NIC) in Cameroon is now easier thanks to the online pre-enrollment system. Whether you are applying f...

 

Obtaining a National Identity Card (NIC) in Cameroon is now easier thanks to the online pre-enrollment system. Whether you are applying for your first card, renewing an expired one, or updating your details, following the correct steps ensures a smooth process. This guide will take you through the complete online pre-enrollment procedure.


Step 1: Access the Official Website

To start your pre-enrollment, open your web browser and go to the official site: www.digicameroun.cm. If you encounter any difficulty, the link is usually provided in the description of official tutorials or guidance materials.

Once the website loads, you’ll see the interface showcasing a sample of the new ID card. On the left-hand side, click on Pré-Enroll (Pre-enrollment). You may have the option to change the language, but it’s recommended to continue in French for a smoother experience.


Step 2: Review the Conditions and Rules

Before proceeding, a page with rules and regulations will appear. It’s important to scroll through to the very end to ensure you’ve read and understood the requirements. This step may take some time, as the platform may load slowly depending on network conditions.

Once you reach the end, click Accepter to proceed.


Step 3: Verify Your Identity

Next, you’ll be prompted to enter either your phone number or email address. A one-time verification code will be sent to you to confirm you’re not a robot. Enter the code you receive and click Next. If there are existing enrollments linked to your details, the system will notify you.


Step 4: Select the Type of Document

You will now need to select the type of document and the reason for your application:

  • First ID Card

  • Renewal (expired, lost, or stolen)

  • Correction of Information

For example, if your current ID has expired, select the appropriate option for renewal. Click Next to proceed.


Step 5: Fill in Personal Information

Carefully fill in your personal details as they appear on your birth certificate or previous ID card. This includes:

  • Full name

  • Gender

  • Height

  • Marital status

  • Skin color and any distinguishing marks

  • Ethnic group

  • Place and date of birth

  • Current residence

  • Profession

Make sure all details are accurate, as errors can lead to delays or issues with double identification.


Step 6: Enter Mother’s Name and Verify Information

You will also be asked to enter your mother’s full name. Take your time and double-check all fields, as incomplete information may force you to re-enter your data. Once everything is correct, confirm the information to proceed to payment.


Step 7: Payment

The online system requires a payment of 10,000 CFA for the ID card. Select your preferred payment method, such as MTN Mobile Money, and complete the transaction. Once payment is successful, click Next to continue.


Step 8: Choose the Identification Center

Now, select the region and the specific identification center where you want to collect your card. The platform will display available appointment dates and times. Choose the one that suits you, then click Confirm.


Step 9: Finalize Enrollment and Download the Form

After confirming your appointment, you can finalize the enrollment. The system will generate an enrollment form that you must download.

Important: Take this enrollment form to your chosen identification center along with all supporting documents for verification. This is mandatory to complete the issuance of your new ID card.


Tips for a Smooth Pre-Enrollment

  1. Be patient with the platform – network issues can cause delays.

  2. Double-check all information – mistakes can delay the process.

  3. Keep your payment proof and enrollment form – these are necessary when visiting the ID center.

  4. Choose the earliest convenient date – appointments may fill up quickly.


FAQ Section

Q: Can I pre-enroll from anywhere in Cameroon?
A: Yes, the online platform allows applicants to pre-enroll from any region. You just need a stable internet connection.

Q: What should I do if the verification code doesn’t arrive?
A: Check your network connection and ensure you entered the correct phone number or email. Try resending the code if necessary.

Q: How much does the new National Identity Card cost?
A: The cost is 10,000 CFA, payable via mobile money or other supported online methods.

Q: Can I change the appointment date after confirming?
A: Generally, the system allows only limited modifications. It’s best to choose a date and time that you are certain you can attend.

Q: What documents do I need to bring to the ID center?
A: Bring your enrollment form, proof of payment, previous ID card (if applicable), and any supporting documents required for corrections or renewals.


Following these steps ensures a smooth and successful pre-enrollment process for the new Cameroon National Identity Card. Taking your time, entering accurate information, and following the instructions carefully will help you avoid delays and complete the process efficiently.

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